Nowgoal24 Privacy Policy – Malaysian Member Data Protection

In this nowgoal24 Privacy Policy, the following terms carry the meanings defined below:

• "nowgoal24" / "We" refers to the nowgoal24 online entertainment platform, accessible at nowgoal24.best.
• "Member" / "You" refers to individuals who register for and use nowgoal24 services.
• "Personal Data" refers to any information that can be used to identify you, directly or indirectly, including your name, phone number, email address, financial information, and platform usage data.
• "Processing" refers to any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
• "Third Parties" refers to any individual, company, or entity that is neither nowgoal24 nor its members.

This Privacy Policy applies to all personal data collected by nowgoal24 through our website, mobile applications, email communications, and any other interactions you have with our platform. It does not apply to third-party websites or platforms that may link to or from nowgoal24.

Nowgoal24 collects the following categories of personal data, depending on the services you use:

Nowgoal24 does not collect sensitive data such as medical information, religious beliefs, or political views. All data we collect is limited to what is necessary to provide you with our online entertainment platform services.

Nowgoal24 uses the personal data collected for the following purposes, in accordance with Malaysia's Personal Data Protection Act 2010:

• Service Provision: Processing account registrations, verifying identity (KYC), processing deposits in RM via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and processing winnings withdrawals.
• Account Communications: Sending account-related notifications, transaction confirmations, customer support responses, and important policy updates.
• Security & Fraud Prevention: Detecting and preventing suspicious activity, fraud, money laundering, and the use of multiple accounts.
• Regulatory Compliance: Complying with applicable Malaysian legal and regulatory requirements, including reporting obligations to the relevant authorities.
• Platform Improvements: Analysing aggregated usage patterns to improve the design, performance, and overall user experience of the nowgoal24 platform.
• Responsible Gaming: Monitoring playing patterns to identify members who may be experiencing gambling-related issues and offering appropriate assistance or self-control tools.
• Marketing Communications: Sending information about nowgoal24 promotions, bonuses, and new offers — only to members who have consented to receive marketing communications. You may unsubscribe at any time.

Nowgoal24 will not use your personal data for any purpose beyond those stated above without first obtaining your additional consent.

Nowgoal24 takes our responsibility seriously when it comes to protecting your personal data. Below are the circumstances under which your data may be shared:

• Payment Service Providers: Transaction data is shared with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks via FPX solely for the purpose of processing deposits and withdrawals in Malaysian Ringgit (RM).
• Technical Service Providers: nowgoal24 works with a select group of third-party service providers for functions such as server hosting, analytics, and customer support. These providers are bound by strict confidentiality agreements and are only permitted to process data in accordance with nowgoal24's instructions.
• Legal Authorities: nowgoal24 may disclose personal data to Malaysian authorities (such as the police, courts, or regulatory bodies) when required by law or a valid court order.
• Business Acquisition: In the event of a merger, acquisition, or sale of nowgoal24's assets, members' personal data may be transferred to the new entity, subject to appropriate notice being given to members and full compliance with applicable law.

Nowgoal24 never sell, rent, or disclose members' personal data to advertisers, data brokers, or any other third parties for marketing purposes without your explicit consent. This is nowgoal24's absolute commitment.

Nowgoal24 invests heavily in security technology and procedures to safeguard your personal data. The key security measures we employ are as follows:

• 256-bit SSL Encryption: All data transmitted between your browser and nowgoal24's servers is encrypted using TLS 1.3 with AES-256-bit encryption — the same level of security employed by Malaysia's top financial institutions.
• Two-Factor Authentication (2FA): nowgoal24 provides and recommends the use of 2FA on all accounts to add an extra layer of security during login and withdrawals.
• 24/7 Security Monitoring: Our systems are continuously monitored 24 hours a day, 7 days a week by nowgoal24's cybersecurity team to detect any suspicious activity or intrusion attempts.
• Independent Security Audits: nowgoal24 conducts regular security audits carried out by independent, vetted cybersecurity firms to identify and address system vulnerabilities before they can be exploited.
• Internal Access Controls: Access to members' personal data within the nowgoal24 system is strictly role-based — only staff who require access to carry out their duties are permitted.
• Secure Data Storage: Personal data is stored on servers protected by data-at-rest encryption, physical access controls, and layered security redundancy to prevent unauthorised access and data loss.

While nowgoal24 implements these comprehensive security measures, no system can guarantee absolute 100% security. nowgoal24 is committed to notifying affected members in a timely manner should any material data security breach occur.

Nowgoal24 uses cookies and similar tracking technologies to enhance your experience on our platform. The following is an explanation of the types of cookies we use:

• Essential Cookies (Required): These cookies are required for the nowgoal24 platform to function properly — including maintaining your login session, remembering your language preference, and securing transactions. Disabling them will affect core platform functionality.
• Performance Cookies: We use analytics cookies to understand how members interact with the nowgoal24 platform — which pages are most visited, how long sessions last, and where members run into difficulties. This data is processed in aggregate and does not identify any individual.
• Functional Cookies: These cookies allow the nowgoal24 platform to remember your preferences, such as favourite games, display settings, and other personal configurations, to deliver a more tailored experience for you.
• Security Cookies: nowgoal24 uses security cookies to detect suspicious login attempts, prevent CSRF attacks, and ensure every session remains secure.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality and security of your gaming experience on nowgoal24. For more information on managing cookies, please refer to your web browser's help section.

Nowgoal24 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.

• Active Account Data: For as long as your account remains active on nowgoal24, we retain all relevant personal data and gaming records to ensure you can use the platform without interruption.
• After Account Closure: Following account closure, nowgoal24 retains personal data and transaction records for 7 years in accordance with the requirements of the Companies Act 2016 and applicable Malaysian tax legislation.
• KYC Records: Identity verification documents (KYC) are retained for a minimum of 5 years following account closure, in accordance with Malaysia's Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.
• Secure Deletion: Once data is no longer needed and the mandatory retention period has expired, nowgoal24 will securely delete it using methods that ensure the data cannot be recovered.

You may request the early deletion of your personal data by contacting the nowgoal24 support team. Please note, however, that we may be unable to delete data that we are legally required to retain under applicable Malaysian law, and in such cases we will inform you of these limitations.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data nowgoal24 holds about you:

• Right to Access: You have the right to request and receive a copy of the personal data nowgoal24 holds about you. nowgoal24 will process this request within 21 business days.
• Right to Rectification: If the personal data nowgoal24 holds about you is inaccurate or out of date, you have the right to request a correction. You can also update basic profile information directly in your nowgoal24 account settings.
• Right to Deletion: Under certain circumstances, you have the right to request the deletion of your personal data. Such requests are subject to mandatory retention requirements under Malaysian law.
• Right to Withdraw Consent: You may withdraw your consent to data processing for marketing purposes at any time by clicking "unsubscribe" in any marketing email or by contacting the nowgoal24 support team.
• Right to Complain: If you believe nowgoal24 has violated your privacy rights, you have the right to file a complaint directly with us or with the Department of Personal Data Protection Malaysia.

To exercise any of the above rights, please contact the nowgoal24 Privacy Officer by email at support@nowgoal24.best with the subject line "Privacy Rights Request". We will verify your identity before processing any data-related request.

Nowgoal24 is an adult entertainment platform restricted to individuals aged 18 years of age and above only. nowgoal24 does not knowingly collect personal data from children or individuals under the age of 18.

• All new registrations at nowgoal24 go through a rigorous age verification process, including KYC checks that require valid identity document verification.
• If nowgoal24 discovers that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will promptly delete that data and close the associated account.
• Parents or guardians who believe their child has registered on nowgoal24 without authorisation should contact our support team immediately at support@nowgoal24.best for immediate action.

Nowgoal24 takes child protection extremely seriously and has zero tolerance for the use of our platform by anyone under the legal age.

For any enquiries, concerns, or requests relating to this Privacy Policy and how nowgoal24 handles your personal data, please contact the nowgoal24 Privacy Officer through the following channels:

• Email: support@nowgoal24.best (please state "Privacy Enquiry" in the subject line)
• Live Chat: Via the chat icon within the nowgoal24 platform — available 24/7
• Response Time: Privacy-related enquiries will be responded to within 3 business days

Any material changes to this Privacy Policy will be communicated to members via in-platform notifications and an email to your registered address at least 14 days before the changes take effect. It is your responsibility to read and understand the updated policy.

This Privacy Policy is governed by the laws of Malaysia, in particular the Personal Data Protection Act 2010. Any privacy-related disputes will be resolved under the jurisdiction of the competent Malaysian courts.